Shipping

& Delivery

Fast and Safe Delivery to Your Door

We know you want your new Butaly jewelry ASAP (can’t blame you!). Therefore, we offer fast and safe delivery. We offer FREE standard shipping to the United States, so you don’t need to pay for unnecessary shipping costs. Plus, we use tracked shipping for all orders so you can see exactly where your order is anytime!

United States

  • Free Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days

Canada

  • Standard Shipping: 7–16 business days
  • Express Shipping: 2–7 business days

Australia

  • Standard Shipping: 3–7 business days

Europe

  • Standard Shipping: 4–7 business days
  • Express Shipping: 2–4 business days

You Might Also Wonder...

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

We ship across the United States with fast and reliable delivery. On average, it takes 3–7 business days for your jewelry to arrive with our standard free shipping, or 1–3 business days with express shipping.

For other countries, you can view the available shipping rates and delivery options at checkout.

You’ll receive a confirmation email and tracking details so you can follow your order every step of the way. Rest assured, your Butaly jewelry will reach you in no time! ✨

WHAT IF I DON’T LIKE IT? CAN I RETURN IT?

Absolutely! We offer 30-day returns from the day your order is delivered.

If you’re not completely satisfied with your purchase, simply reach out to us through our contact page or email us at info@butaly.com — we’ll guide you through the easy return process.

We want you to love what you wear, every single time! 💖

IS YOUR JEWELLERY DURABLE AND WILL IT TARNISH?

No worries — our jewellery will not tarnish, fade, or change color! 💎

Each piece is carefully crafted from 925 sterling silver and coated with a thick layer of 18K real gold plating, ensuring both strength and lasting shine.

All of our jewellery is 100% waterproof, so you can confidently wear it in the shower, pool, or gym without fear of damage or discoloration.


Plus, every order comes with a warranty for extra peace of mind — because your jewellery should sparkle for years to come! ✨

DO I NEED TO PAY ANY CUSTOMS/DUTY FEES?

Good news! 🎉 You won’t have to pay any customs or duty fees on your order. We handle all of that for you, so your jewellery will arrive without any surprise charges — just beautiful pieces ready to wear! ✨

WILL THE JEWELLERY LOOK EXACTLY LIKE THE PHOTOS?

Yes! 💎 What you see is exactly what you get. Our photos are carefully captured to reflect the true colors, shine, and design of each piece — so there are no surprises when your jewellery arrives.

Plus, with our 30-day easy returns and jewellery warranty, you can shop with total confidence. ✨

Subscribe to our emails

Be the first to know about new collections and special offers.